Cancelling Your NTUC Car Insurance Policy


Car Insurance Singapore

There are occasions when your NTUC car insurance may need to be cancelled before it is due. When this happens you can get back the remaining (unused) value of your policy. As such, a little knowledge on how to estimate your refund value and how to cancel your policy may be helpful.

Why Do People Cancel Their Car Insurance Policy?

The most common reason is because they have sold their car and bought a new one. In this case, the existing insurance policy will not be applicable for the new car. Therefore it has to be cancelled and a new motor insurance policy enforced.

Secondly, if the car is lost through fire or theft, or if it is damaged beyond economical repair, it has to be scrapped. When this happens, the car insurance policy will automatically lapse. The market value of your vehicle will be paid out to you and you may choose to purchase another vehicle using the compensation.

As a side note, NTUC Income will not refund any unused policy value if at least one claim was made within the policy term. (This is generally the same for other insurers too.)

Another reason why an NTUC car insurance could be cancelled is because the details provided on the application form is incorrect. As such, the policy will not be valid since it is based on erroneous information. Therefore it has to be cancelled and a new contract reinforced.

An amendment (known as an endorsement) can be passed to correct minor mistakes though. Nevertheless the premiums may not remain the same.

What’s the Procedure like?

NTUC Income may cancel a car insurance policy by giving seven days’ notice at your last known address and you must return your original Certificate of Insurance to them.

You may also initiate the cancellation by notifying them in writing or by teleconversation. You must return your original Certificate of Insurance thereafter. The cancellation will take effect from the date NTUC Income receives your original Certificate of Insurance.

How To Calculate the Premium Refund?

The formula for premium refund depends on whether you’ll take up another insurance policy with NTUC Income within the next 90 days:

(i)    If you take up another NTUC Income policy within 90 days:

Premium Refund = Premium * Unexpired Period of Insurance / Original Period of Insurance

(ii)    Otherwise:

Premium Refund = 85% of Premium * Unexpired Period of Insurance / Original Period of Insurance

If the remaining unused premium is less than the minimum sum of $25, no refund will be made.

In summary, to cancel an NTUC car insurance policy, this is what you have to do:

1.    Email or call up NTUC
2.    Send in your Certificate of Insurance
3.    Wait for the refund cheque in your mailbox

OAC (Drive & Save) – Summary of Main Benefits (Authorised Workshops)


Car Insurance Singapore

OAC (Drive & Save) – Summary of Main Benefits (Authorised Workshops)

Windscreen Coverage $0 Excess & $50 for Reinstatement
Loss Of Use Nil
NCD Protector 10% premium is payable
PA for insured / passengers $20,000
Towing Service Free (only for accident)
Waiver of Excess 40% & 50% NCD: waives off 100% of excess. 30% NCD & below: waives off 50% of excess
Workshop Authorised Workshop. If new car is still under 3 year warranty from distributor/Agent, OAC allows driver to go back to distributor workshop for repair
Excess for Young / Inexperienced Driver / Unnamed driver Unnamed – (Age < 22): $2,000. Unnamed – (Age > 22 & < 3 years driving exp): $1,500. Unnamed – (Age > 22 & > 3 years driving exp): $500. Named – (Less than 3 years driving experience): $ 1,000 + Original excess (of insured)
Installment Plan Yes, only by OCBC credit card only
Payment Method Cash/Cheque/Credit Card

Chatis – AIG (AutoPlus) – Summary of Main Benefits – Authorised Workshop


Car Insurance Singapore

Summary of Main Benefits For AIG
(AutoPlus – Authorised Workshop)

Windscreen Coverage $107 (Inclusive of GST) of excess is payable
Loss Of Use Courtesy Car provided (up to 10 days)
NCD Protector Nil
PA for insured/passengers $50,000 / $10,000
Towing service Free (even for mechanical breakdown)
Medical Reimbursement $300 (insured & passengers)
Waiver of excess Only at authorized workshop (50% NCD – waived off $600 & <50% NCD –waived off $300)
Workshop Only Authorized Workshops, however if new car is still under 3 year warranty from distributor/Agent, AIG allows driver to go back for repair.

* If the car is parallel imported & under 3 yr warranty, then driver needs to go back to authorized workshop.

Excess for young/inexperience driver/unnamed driver An “Elderly, Young and/or Inexperienced Driver Excess” (“EYIDR”) of an additional sum of $3,000 in additional to the original policy excess (i.e $600) applies to an Authorized Driver (named or unnamed) if the Authorized Driver is above the age of 65, below the age of 23 and/or hasless than 2 year’s driving experience.
Installment Plan Yes (Only DBS/POSB/UOB – 6 or 12 month)
Payment Method Cash/Cheque/Credit Card