Frequently Asked Questions (FAQ)
1. What is NCD (No-Claim Discount)?
2. What is No-Claim Discount (NCD) Protector?
3. What is Excess and How Does It Apply To Me?
4. Is My Car Covered In Malaysia?
5. What Are The Different Types Of Coverage To Protect My Car?
6. What Are The Different Ways That I Can Pay My Road Tax?
7. Should I add a named driver to my motor insurance policy?
8. If I Made A Claim For Windscreen Damage, Does It Affect My NCD?
10. If I Sell My Car, What Should I Do With My Motor Insurance?
11. Can the car owner have no driving license?
12. What Is Restricted Age Condition?
13. What Happens When I Buy Up My Excess?
14. Which Insurer Should I Sign Up With?
What is NCD (No-Claim Discount)?
NCD is an incentive given by insurers to lower the car insurance premium of safe drivers. For more information about NCD, please click on the link here:
http://www.motorinsurancesingapore.com/articles/292/no-claim-discount-ncd-for-car-insurance-policies/
What is No-Claim Discount (NCD) Protector?
The No Claim Discount (NCD) Protector is an extension of your motor car insurance policy. It protects your NCD status – it allows you to make a claim under your policy without losing your NCD (%) status. This benefit is only available to you if your NCD is 50%. (Some insurers like Chartis allows their clients to add on this benefit if their NCD is 30 % and above.)
For more information on NCD Protector, please click on the link here:
http://motorinsurancesingapore.com/articles/97/no-claim-discount-ncd-protector
What is Excess and How Does It Apply To Me?
Excess is the amount you have to pay before an insurance claim is paid out. Here is a detailed explaination on Car Insurance Excess (with illustration) to make this term easier to understand:
http://www.motorinsurancesingapore.com/articles/27/what-is-the-meaning-of-%E2%80%9Cexcess%E2%80%9D/
Is My Car Covered In Malaysia?
Your car insurance policy applies even while you are driving in West Malaysia and even parts of Thailand, within 50 miles of the border between Thailand and West Malaysia.
What Are The Different Types Of Coverage To Protect My Car?
There is Comprehensive coverage (which is the most common), Third Party Fire & Theft as well as Third Party Only coverage.
More details can be found by clicking on this link:
http://www.motorinsurancesingapore.com/articles/4/car-insurance-basics-must-know-information-for-savvy-car-owners/
What Are The Different Ways That I Can Pay My Road Tax?
There are 4 different ways to pay your road tax:
1) You can pay online at www.onemotoring.com.sg through internet banking, OR
2) You can pay at any AXS machine, OR
3) You can pay at Post office, OR
4) At any Vicom inspection centre (Inspection Centers will usually want to see an original CI)
A list of Singapore Post Offices can be found here:
http://www.singpost.com/our-network/post-offices.html?catid=36&id=45
You can find the nearest AXS machine by using this tool:
http://www.axs.com.sg/phpweb/consumer/station_location.php
Should I add a named driver to my motor insurance policy?
If there’s someone else who frequently drives your car, you should. Here’s why:
Your car insurance policy covers your “authorised drivers”. An authorised driver can be anyone you allow to drive your car. But if this person’s details is not listed in the policy document, there may be an additional excess imposed.
By adding a named driver, he or she can enjoy the same excess as you (as long as he’s not classified as an elderly, young or inexperience driver). If so, his excess will be higher.
If I Made A Claim For Windscreen Damage, Does It Affect My NCD?
No. Windscreen damage claims will not affect your NCD. Only own damage claims & 3rd party claims affect your NCD.
I sold my car about 13 months ago and I had a 50% NCD. Will I still be able to enjoy my 50% NCD if I take up a new car insurance now?
Almost every insurer in Singapore will recognise your NCD within 12 months after you have sold your car. Beyond that, the NCD may not be recognised anymore.
If I Sell My Car, What Should I Do With My Motor Insurance?
You can cancel your motor insurance policy by sending the original Certificate of Insurance to the insurer. They will process it and send the pro-rated refund to you.
Can a car owner have no driving license?
Yes. It is possible to buy a car even if you have no driving license. Someone else will have to drive it, obviously. In this case, the main driver has to be named in the car insurance document. This is known as an “Insured Not Driving” policy.
What Is Restricted Age Condition?
Some insurers offer you the option of restricting your authorised driver’s age (eg. above 45 years old) and with more than 2 years of driving experience. By limiting the insurance coverage (which you may not need), you can reduce your insurance premium.
What Happens When I Buy Up My Excess?
When you buy up your excess, the total insurance premium goes down. In order to find out your final excess, you have to know if the original excess is waived off or not.
Which Insurer Should I Sign Up With?
It depends. You have to compare the price and features of different car insurance policies. On top of this, you have to take the insurer’s reliability into consideration. Unfortunately consumers will not know how reliable the insurer is unless they have been with the insurer for many years. This is where a car insurance specialist can make recommendations.
